Auto-Owners Insurance History:
Auto-Owners Insurance is a Fortune 500 company, that has been in business for over 90 years. Its headquarters are located in the mid-west and has remained in that part of the U.S. since its start in 1917. A “will not quit” perseverance exemplified its infant beginnings. The Auto-Owners architect began in a one room bank building, with only one accounting book. Even when the Depression Era hit, Auto-Owners promised and met its payout claims, in cash! Over the years, it has earned the reputation of being the largest property and casualty insurance company, and retains that title today.
It has five subsidiaries which include: Auto-Owners Life Insurance Company, Southern-Owners Insurance Company (based in Florida), Home Owners Insurance Company, Owners-Insurance Company, and Property-Owners Insurance Company.
Pros of Auto-Owners:
In today’s uncertain economy, Auto-Owners’ peers, state that this company can be counted on to remain financially stable. Even though Auto-Owners brand name, will not be found under the search engine for cheap or discounted insurance, Auto-Owners operates on the principle of independent agent systems. Under this operating system, agents can offer comparative quotes, right on site, and then issue policies that are customized to fit the policyholder’s needs.
Auto-Owners agents are represented as part of the local neighborhood, and are immediately available when calamity strikes. Because they are readily available, they have a personal relationship which instills confidence. Auto-Owners offers multi-policy discounts, handled by friendly, helpful, experienced agents. Further, as part of a neighborhood business, Auto-Owners claim to fame, is that they can offer a wide variety of products, provide 24/7 service and quickly assist with claims. Each of its subsidiaries have received top awards from nationally recognized organizations.
Cons of Auto-Owners:
2010 reports, by consumers, seem to show complaints centered around claims. Main complaints from consumers, has been Auto-Owners slow claim times, especially if a personal injury was the result of an accident. Also, the length of time it takes an adjuster to make their report, so that claims can be settled swiftly.
Services offered by Auto-Owners:
Auto-Owners name does not represent all that this J.D. Power and Associates awarded company represents. Auto-Owners is a full service cojmpany, that not only offers car insurance, but insures home owners, businesses both large and small, insurers of workers compensation and offers life insurance. They also offer annuities, disability and long-term care insurance. Auto-Owners, under the car insurance category, also insures trucks, commercial automobiles, motor homes, motorcycles, recreation vehicles, vacation trailers, campers, utility trailers and classic automobiles.
States covered by Auto-Owners:
Auto-Owners has full service offices, in 26 U.S. states: Idaho, Utah, Colorado, Arizona, North/South Dakota, Nebraska, Kansas, Minnesota, Iowa, Missouri, Arkansas, Wisconson, Illinois, Michigan, Indiana, Ohio, Kentucky, Tennessee, Alabama, Georgia, Florida, Virginia, North/South Carolina and Pennsylvania.
Overall Rating/Satisfaction by Consumers:
The most recent consumer surveys, conducted in the coverage areas of Auto-Owners, and across each of its products, convey the motto of Auto-Owners, that the consumer’s needs come first. The satisfaction ratings display the confidence and trust, from consumers, that Auto-Owners has stood on for years.