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Travelers review and rating

Short History of Travelers

In 1864 J.G Batterson proved that need and necessity are the mothers of invention by partnering with several businessmen to create Travelers Insurance Company. The company was initially created to protect customers from injury or loss of life while traveling the railroad or by steamboat.

However, this company holds one unique distinction. Travelers issued the very first car insurance policy for a one-cylinder vehicle built by Gilbert J. Loomis in 1897. Since then they have been in the lead to finding better ways to best serve the public.

It has been more than 150 years since Travelers authorized its first insurance claim, yet their desire to push the envelope of innovation to transform the industry has remained strong.

Pros of Company

This is one company that will continue to find new markets to sink its teeth into. Travelers on a leap of faith issued the first auto insurance policy. They also stepped out on a leap of faith and issued the first accident policies to the Apollo astronauts.

Travelers has a long history of innovation and creativity that has allowed it to move forward and solidify its place in the insurance industry. Not only do they contribute to their industry, they contribute to the communities in which they do business.

Cons of Company

While the overall appearance of the website is very clean and orderly, obtaining a claim online takes entirely too much personal information. In an age where personal information can be up for grabs online, giving out to much can make potential buyers nervous.

However, by looking at the top of the screen you discover that the option to speak to a licensed representative is available. Waiting on hold might be a little inconvenient, but it’s better than giving out to much information.

Special Services Offered

Improving ones car insurance policy depend on the perks that are offered by the company. You can compare different companies, but you will not see discounts like these.

Safe Driver Advantage – If you have no accidents or major claims you might benefit from this discount

Hybrid Vehicle Discount – Protecting the environment may make your insurance premium a little bit cheaper.

Home Ownership Discount- You may receive a discount on your auto premium if you own your home.

States Covered

Covered will be different from state to state. To be sure of what options are available to you, contact your Travelers agent. Coverage is provided in these states:

North Carolina
New Jersey
New York
South Carolina

Overall rating and satisfaction

Customers are singing the praises of Travelers auto insurance. They were all very happy with the how caring and sincere the staff was in handling their claims. It is always a comfort to see institutional companies that are also financially secure. The seven subsidiaries that make up the Hanover Insurance Group all received an A.

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